Privacy Policy

We take your privacy seriously. This notice sets out how Pristinestay gathers, processes and protects personal data of guests and people who visit this website.

Last updated: 2026-07-20 · Effective immediately.

1. Who we are

Pristinestay ("we", "us", "our") runs the website at https://pristinestay.space/. Our registered office is 58 La Croisette, 06400 Cannes, FR. For privacy questions please write to [email protected].

2. Information we collect

We gather the following kinds of information:

• Reservation details: name, address, contact details, payment data, stay dates, dietary and accessibility preferences.
• Communication data: messages you send via our website, email or telephone.
• Website usage: IP address, browser, device, referring page, pages viewed, timestamps, anonymised analytics events.
• Cookies and similar technologies: see Section 6 below.

3. How we use information

Personal data is handled only to deliver and refine our services, including:

• To handle reservations, payments and to deliver the services you book with us.
• To reach you about your stay, issue confirmations and answer enquiries.
• To meet legal duties (tax records, anti-money-laundering, gaming licence requirements).
• To refine our website and services, tracked through aggregated, privacy-minded analytics.
• To send marketing where you have clearly consented; you may unsubscribe whenever you wish.

4. Legal basis (GDPR)

For visitors in the European Economic Area and the United Kingdom we rely on these legal bases under Articles 6(1)(a)-(f) of the General Data Protection Regulation: your consent, performance of a contract, compliance with a legal obligation, and our legitimate interest in operating a secure, well-run website.

5. Sharing of personal data

We never sell personal data. We disclose it only to: trusted vendors working for us (payment processors, booking platforms, IT hosting) under written contracts; public authorities when the law demands it; and successors if a corporate reorganisation occurs.

6. Cookies

This site relies on strictly necessary cookies to operate. Optional analytics and marketing cookies are placed only after you consent via our cookie banner. You may withdraw consent at any time by clearing browser storage for this domain.

7. Data retention

We keep reservation and accounting records for as long as tax and gaming-licence rules require (typically 10 years). Marketing data remains only while your consent is valid. Server logs are removed within 30 days.

8. Your rights

Depending on local law, you may access, correct, erase, limit or object to processing of your personal data, and you may request data portability. To use any of these rights contact [email protected]. You may also lodge a complaint with your local data protection authority.

9. International transfers

When personal data moves outside the European Economic Area, we maintain an adequate level of protection via Standard Contractual Clauses or comparable safeguards.

10. Children

Our website is meant for adults aged 18 and over. We do not knowingly gather personal data of children under 16. If you think such data was supplied, contact us so we can remove it.

11. Changes to this policy

We may revise this policy occasionally. The "Last updated" date at the top of this page marks the present version. Significant changes will be announced on this website.